{"id":5510,"date":"2023-03-29T11:49:59","date_gmt":"2023-03-29T09:49:59","guid":{"rendered":"https:\/\/purs.com\/faq\/"},"modified":"2024-11-26T12:43:34","modified_gmt":"2024-11-26T11:43:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/purs.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Your questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tOur answers<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

\"ALL IN. ONE PLACE\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Welcome to a place of relaxation, where quiet luxury and exceptional architecture await you – PURS Fine Hotels & Restaurants welcome you. Our unique rooms and suites are inspired by pleasure and design, yet rooted in Andernach. Here you will experience an incomparable stay in created spaces to unwind your soul and leave everyday life behind.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tArrival\/Departure<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Check-in is possible from 3 pm and check-out until 12 noon. For earlier arrivals or later departures, please contact our reception.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPharmacy<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Untere Wallstra\u00dfe 6-8, 56626 Andernach<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tStation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Kurf\u00fcrstendamm 1 in 56626 Andernach<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tBank<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

– <\/span>Savings Bank | Kramgasse 7 | 56626 Andernach<\/span><\/p>\n

– <\/span>Volksbank | Bahnhofstra\u00dfe 23-25| 56626 Andernach<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tElectric filling station<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Are you driving an electric car? Charge your vehicle during your stay for a fee at one of our charging stations at Hotel PURS for your next trip to one of the many nearby leisure activities or for your journey home. Our environmentally friendly energy is 100% green electricity.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tFitness room<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our new fitness room is located on the 3rd floor at Schafbachstra\u00dfe 8; access is via your digital key or a key card available at reception.<\/p>\n

Opening hours: 6:00 am – 10:00 pm<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tBreakfast<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Hotel Am Ochsentor<\/p>

Mon – Fri \/ Sat – Sun<\/p>

07:00 – 10:00 a.m. \/ 07:00 – 11:00 a.m.<\/p>

Hotel PURS<\/p>

Daily breakfast at the PURS Restaurant<\/p>

08:00 – 12:00<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPets<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Although we are great animal lovers, unfortunately pets are not allowed at PURS and YoOSO. In the Hotel Am Ochsentor and in our Trattoria your dog is welcome to accompany you.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tInternet access<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Please get your internet access from the room card envelope<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tNight porter<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You have locked yourself out or need other assistance, please call our night porter: +49 160 24719914<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tEmergency call<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

– <\/span>Police 110<\/span><\/p>\n

– <\/span>Fire department 112<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tParking<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A limited number of underground parking spaces are available at the Hotel Am Ochsentor for a fee. Please reserve these before your arrival to ensure that we can provide you with a parking space. The Hotel PURS has a sufficient number of free outdoor parking spaces. <\/p>\n

If you are looking for an alternative, we recommend the parking garage“Am Stadtgraben<\/a>“, which is within walking distance of the Hotel Am Ochsentor.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMail<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our reception will be happy to forward your mail<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCleaning<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The rooms are cleaned daily. If you would prefer to remain undisturbed or do not want cleaning, select the “Cancel cleaning” option<\/a> under Green<\/a> in our digital guest directory. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tRestaurants<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Restaurants:<\/b><\/p>\n

Ai Pero Trattoria<\/strong><\/p>\n

Monday to Friday | Lunch 12-14 h <\/p>\n

daily | dinner from 6 pm<\/p>\n

PURS<\/b><\/p>\n

Wednesday to Saturday | Dinner from 6.30 pm<\/p><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tSafe<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Enter a 4-digit pin and press the “Close” button. To open, enter the 4-digit pin again.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCab<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You would like to take a cab or an airport transfer. Our reception will be happy to take care of your request.<\/p>\n

Local providers:<\/p>\n

– Cab Busch: 02632 491111<\/a><\/p>\n

– Cab Marras: 02632 1600<\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tLaundry service<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We can offer you a laundry service or take your shirts, pants or blouses to the dry cleaners. You are welcome to use the laundry card in your closet for this purpose.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWLAN<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The use of our WLAN is of course free of charge throughout the hotel. You will find the log-in on the envelope of your key card.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Your questions Our answers “ALL IN. ONE PLACE” Welcome to a place of relaxation, where quiet luxury and exceptional architecture await you – PURS Fine Hotels & Restaurants welcome you. Our unique rooms and suites are inspired by pleasure and design, yet rooted in Andernach. Here you will experience an incomparable stay in created spaces […]<\/p>\n","protected":false},"author":12,"featured_media":5467,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5510","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/pages\/5510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/comments?post=5510"}],"version-history":[{"count":10,"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/pages\/5510\/revisions"}],"predecessor-version":[{"id":10016,"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/pages\/5510\/revisions\/10016"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/media\/5467"}],"wp:attachment":[{"href":"https:\/\/purs.com\/en\/wp-json\/wp\/v2\/media?parent=5510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}